Technology

Is the extra customer support Google One offers valuable to you?

Is the extra customer support Google One offers valuable to you?

With Google One, we've upgraded our paid storage plans so you'll have all the space you need for your Google Drive, Gmail, and original quality photos and videos in Google Photos. In fact, if you're really keen on storing large files, Google even offers a 30TB storage plan for a whopping $300 per month.

Combining storage and support seemed to be logical with the users with paid storage accounts also tend to be heavy Google users in general as said by Google's director Larissa Fontaine. Essentially, these sort of vouchers or deals are additional elements to make Google One a better overall value proposition. The entry-level plan which gives you 100GB of storage will run to $1.99 (about £1.50/AU$2.50) per month. Existing Google Drive customers with 1TB plans will be automatically upgraded to the 2TB plan for free. Since people are storing more than ever before, and cloud based services expanding day by day: "We're introducing Google One, a simple plan for expanded storage that includes extra benefits to help you get more out of Google", the California based giant added.

Google says, the increasing demand for storage space due to advanced mobile phones, and new file formats like 4K video and high-res photography paved way for the Google One.

One of the most common requests we've received is for storage plans to be sharable within a family. Also, access to extras from other Google products, like credits on Google Play or deals on select hotels found in Google Search.

Google rebranded its cloud storage Google Drive and updated the line of tariffs for its use. Starting in the U.S., paid versions of Google Drive will be renamed to Google One. As clarified by Google, in the starting phase, Google One will be accessible on a special basis and if the customer is a premium user for Drive, they will be migrated to Google One in the months to come.

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Google has launched a new budget-friendly cloud storage service. One of its attractive features is that we can share our storage quota with up to five family member.

It is the first time, Google is actively offering live support for the consumer, but from long back Google is offering 24/7 support for paying business users with a G Suite account.

For most, Drive's new pricing structure will be a reason to jump for joy. The service is now live in the USA but will slowly expand to other regions later this year.

Google One is a new initiative.


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