Uber, Lyft will let customers take sexual assault claims to court

Uber, Lyft will let customers take sexual assault claims to court

The ride-share company has announced that it will no longer force alleged victims of harassment and sexual assault-including its passengers, drivers and corporate employees-into private arbitration.

It is also scrapping a requirements for all settlements of sexual misconduct to be kept confidential, allowing victims to make their experience public.

"We always want to try to resolve these claims in a way that is best for the survivor", said West. Uber said the women will now have the choice of bringing their individual assault claims to arbitration, meditation or open court.

Uber's reputation took a serious hit in the last several years after a series of public gaffes, reports of sexual assaults by drivers that were mishandled and a sexual harassment scandal that felled Uber's co-founder and former CEO Travis Kalanick.

This move comes two weeks after CNN published a report that found at least 103 Uber drivers in the US have been accused of sexually assaulting or abusing their passengers in the last four years.

Giving victims of sexual assault or perceived sexual harassment more options sends an important message that Uber is taking the issue more seriously, said Kristen Houser, a spokeswoman for Raliance, a coalition of groups working with Uber to prevent sexual abuse on its service.

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"Anything else that is not sexual assault or sexual harassment, those will be typically subject to arbitration and". "It is not something we will be able to solve on our own."On Tuesday, following Uber's announcement, Lyft said it would work with Uber to release comparable data". 4 cops departments- Austin, Boston, Denver and Los Angeles- tracked criminal activities including rideshare motorists and shared their information on sexual assault problems.

Making things even more complicated, sexual assault is a vastly underreported crime, with two out of three assaults going unreported to police. "Uber has made a critical step" toward reducing future suffering by women passengers, "but preventing victims from proceeding together, on a class basis, shows that Uber is not fully committed to meaningful change".

Uber is because of react in court by Wednesday about whether it will need the ladies in the proposed class action match to perform their attack declares in arbitration.

"One of our core values as a company is to always do the right thing", Khosrowshahi says in the spot.

Previously Uber's policy sought rape or assault allegations to be settled secretly in closed door arbitration, reports CBS2's Jessica Layton.

Following the reporter's examination and the letter, Senator Richard Blumenthal, a Democrat from CT, challenged Uber's use of forced arbitration and in a letter to CEO Dara Khosrowshahi "respectfully asked for" the business end the practice. They're also suing Uber for misleading advertising and fraud ― and the company said those claims would still have to be arbitrated.