Business

Starbucks CEO Wants To Personally Apologize To Men Arrested In Philly Store

Starbucks CEO Wants To Personally Apologize To Men Arrested In Philly Store

Cellphone videos captured the tense moment Thursday afternoon when at least six Philadelphia Police Department officers stood over two seated black men, asking them to leave.

Yesterday, two black men were standing outside the Philadelphia Starbucks when they were arrested by the police.

The mayor of Philadelphia has ordered a city commission to review policies at Starbucks after the arrest of two black men prompted social media users to accuse the company of racial discrimination.

The men, who have not been identified, were arrested on suspicion of trespassing.

The company tweeted the apology on Saturday morning and confirms that they are reviewing their policy. "We will learn from this and be better", Johnson said.

DePino said the two men were not released until 1:30 a.m. Friday morning.

"Regretfully, our practices and training led to a bad outcome", Johnson wrote.

If the men meant to make a purchase but were just waiting for their friend to order, then - at the least - it was rather inconsiderate for the Starbucks employees to make them wait to use the bathroom until a purchase had been made. "Our store manager never intended for these men to be arrested and this should never have escalated as it did".

An employee said that Starbucks policy was to refuse use of the bathrooms to nonpaying members of the public and that the men were asked to leave, according to Ross.

This, they said, was made easier by the fact that the local police are customers of their restaurants and they know them personally.

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But he said the men "did absolutely nothing wrong". But, he added, "If a business calls and they say that 'someone is here that I no longer wish to be in my business, ' [officers] now have a legal obligation to carry out their duties, and they did just that". "They were called there for a service, and that service had to do with quelling a disturbance - a disturbance that had to do with trespassing", Ross said. They were held for almost nine hours before they were released, she said, after prosecutors said they would not pursue charges.

"The video speaks for itself", Wimmer said in a statement, calling the arrest "reprehensible". "Not only is this inexcusable".

The video, however, appears to show nothing but overreaction, while the men remain completely calm.

Wimmer told BuzzFeed that a white female manager at the store had asked the pair to leave when they came in and did not order anything.

Subsequently, voices within Starbucks suggested to me that this restaurant had been robbed at gunpoint two weeks before, and so was on heightened alert. "It's as if they're both thinking, 'I can't believe this is actually happening'". "The two young men politely asked why they were being asked to leave and were not given a reason other than that they hadn't bought something". Yaffe asks an officer in the video.

"It is ridiculous. I saw it", a woman can be heard saying. "It's absolute discrimination", Yaffe adds. In the video, he arrives to tell police that the two men were waiting for him.

The two men were led out of the cafe in handcuffs and released on lack of evidence that a crime had been committed.

Philadelphia Police is conducting internal investigation as people have become aggressive.

Mayor Jim Kenney, a Democrat, highlighted the company's role in the incident in a statement on Saturday.


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